Artificial intelligence (AI), the buzz-making futuristic technology is now as essential to modern life as the wheel was to early civilizations. AI has integrated so deeply into our daily routines that we can hardly think of our lives without it. Over the past four years, AI adoption in business has skyrocketed at a rapid pace of over 270% (Gartner).
As per predictions, in the next three years, the global AI market has a chance to hit a staggering $267 billion according to Fortune Business Insights, 2020.
However, these trends show the popularity of AI quite clearly, and like other multifaceted sectors, this technology is changing the world of digital marketing. Artificial Intelligence is bringing remarkable changes to the way brands understand their audiences, making marketing smarter, more efficient, and deeply personalized. Find out more details about the impacts of AI in the modern digital marketing world from the upcoming segment.
Use of AI in Digital Marketing
Listed are the most popular uses of AI in the digital marketing sector.
Audience Targeting
Effective targeting is essential for successful campaigns in every field and digital marketing is also the same. AI helps effectively in user data analysis from different social media platforms to help you find the right audience.
By reviewing past performance metrics and KPIs, AI can find the audiences most likely to convert, ensuring your ads are seen by the people who are truly interested in your product or service.
This kind of data-driven targeting is not possible to do manually at all. However, the popular AI tools like Adobe, IBM, Albert, and WordStream make this task easier.
Lead Generation
AI also has simplified a complex task like lead generation by accurately predicting which prospects are most likely to convert, based on existing customer data.
It can rank leads according to their likelihood of purchasing, which allows sales teams to focus on high-quality leads at the right time.
This automation saves time and increases efficiency. Popular AI-powered tools like LinkedIn Sales Navigator, Node, and Conversica are great tools for lead identification that are popularly used by digital marketers.
Search Engine Optimization (SEO)
And AI helps businesses stay ahead by doing the tasks like customer behavior analysis, keyword trends, competitor strategies, etc.
Modern tools like BuzzSumo and HubSpot keep track of brand mentions accurately, while AI-driven SEO platforms like WordLift and Bright Edge provide much-needed insights to optimize content for improved rankings.
Chatbots
AI-powered chatbots have brought notable changes in the world of customer service. These systems have the capacity to do routine queries, schedule calls, and even replace lead forms, providing customers with instant solutions and freeing up human agents for more complex tasks.
With each interaction, chatbots learn and improve and as a result, provide personalized and accurate responses.
Customer Support
AI also changed the façade of customer support through machine learning and natural language processing. It can manage numerous inquiries simultaneously, and analyze customer behavior and preferences to provide personalized responses and solutions.
Tools like Solvvy and Freshdesk offer AI-powered support that improves response time, reduces cart abandonment, and boosts customer satisfaction.
Content Creation
Although still in its early stages, AI can assist with content creation by offering topic suggestions, conducting initial research, and generating basic copy.
While AI-generated content lacks the emotional depth of human writing, tools like GPT-3 and MarketMuse help marketers quickly produce drafts and streamline content development.
Market Analysis and Trend Prediction
AI tools come with computer vision that can analyze vast amounts of visual data from social media, giving marketers insights into brand awareness, market penetration, and trends.
This analysis helps businesses understand consumer preferences, identify influencers, and evaluate competitors. By using AI to track visual advertising, brands can optimize their campaigns and protect their intellectual property.
Top AI Tools for Digital Marketers
Apart from the most renowned tool, ChatGpt, here are the top AI tools helping digital marketers create, automate, and optimize their strategies, offering smarter, faster solutions across various digital marketing tasks.
- Jasper – Make content production better with AI-powered generation and optimization.
- Writer – It denotes a versatile tool that can be used for key tasks like for content creation and repurposing with a built-in AI assistant.
- Zapier – Automate workflows by integrating your favorite apps and services.
- Manychat – Enhance customer interactions on social media platforms using NLP chatbots.
- Evolv.ai – Real-time customer experience optimization through AI and machine learning.
- Surfer SEO – Improve search rankings by analyzing and optimizing on-page SEO.
- Perplexity – A research-focused AI tool, providing web-cited answers for accurate insights.
Benefits of using AI in Digital Marketing
Better Understanding of Customer Behavior
AI makes customer prediction easier by improving accuracy which saves time, effort, and resources. Instead of broadly targeting everyone within a niche, AI systems can sift through large amounts of data to identify prospects most likely to engage with your brand. This precision targeting is essential, especially with costly advertising like Google Ads.
By utilizing machine learning models, businesses can analyze patterns in customer behavior, allowing them to craft marketing strategies aimed at specific outcomes—whether it’s increasing conversion rates, boosting website traffic, or generating leads.
Customer Engagement Analysis
Tracking customer engagement is highly crucial, as customer retention is more budget-friendly than getting new ones. AI can analyze each campaign in-depth, providing insights into what worked and what didn’t. It gives the required knowledge to the marketers about the key segments that the customers target and how to improve their overall experience.
AI also analyzes real-time conversations happening across social media, enabling marketers to improve their engagement strategies based on real-time data. By understanding why and where customers are discussing your brand, AI can help tailor more effective outreach methods for different audience groups.
Marketing Automation with Personalization
Businesses now automate customer engagement easily while still offering personalized experiences, keeping the messaging relevant and targeted with the help of pay-per-click (PPC), search engine optimization (SEO), and social media marketing (SMM). This not only saves time but also ensures that marketing efforts are more consistent and effective across different channels.
Optimized Marketing Content Creation
One of the best successful marketing lies in delivering the right message to the right audience at the right time and understanding their demand. Traditionally, this was done through broad market research or analyzing demographic data.
However, AI allows marketers to take this a step further by presenting highly personalized content. AI systems can analyze vast amounts of data to determine what topics and formats resonate best with a specific audience. This helps create content that not only engages but also converts, improving overall marketing performance.
Final Words
So, as you can see AI is undoubtedly impacting the digital marketing scenes in varied ways. If you also want to reach more customers by making the right use of AI, contact the pro digital marketers in Techno Exponent. We have the best teams of digital marketers and PMs who will be there to strategize your project and provide the exact solution that will be suited for your business niche. So, choose us and explore the true power of digital marketing.